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Our team is available 7 days a week to answer your questions. Fill in the contact form below and we will contact you as soon as possible!
FAQs
What makes Urban Uniq products unique?
Urban Uniq blends the best of urban and streetwear with distinctive designs and premium materials. Each piece reflects the vibrancy of city life and is crafted to be both stylish and functional.
How can I order from Urban Uniq?
Ordering from Urban Uniq is easy! Browse through our collections, choose your favorites and add them to your shopping cart. Then follow the simple steps to complete the payment transaction.
What are the available payment methods?
At Urban Uniq, we offer a wide range of secure payment options to suit your needs, including Ideal, Mastercard, Visa, Maestro, Google Pay, Apple Pay, Amex, Bancontact, and Klarna. Our platform ensures all payment transactions are protected with the latest security technology, whether you're using credit cards, debit cards, or other online payment methods.
What is the delivery time?
Urban Uniq strives to ship products quickly. Typically, your order will be processed and shipped within1-3 business days of order placement. More detailed information on delivery times can be found on the delivery information page of our website.
Are the measurements accurate?
Urban Uniq strives to provide accurate sizing information on its website. Please check our size chart for each product for exact measurements and if in doubt, contact our customer service team for advice. If you are unsure, we recommend choosing a larger size.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation with a tracking number. Use this number in the website's track my order page to track your package.
What is your return policy?
We accept returns within 14 days of receipt, provided the items are unworn, unwashed, and in their original packaging. Please see our return policy for more details.
Do you offer international shipping?
We deliver to: Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States.
How can I stay updated on new releases and promotions?
Stay in the loop by subscribing to our newsletter and following us on our social media channels. We regularly update our community with the latest product drops, special promotions, and exclusive events.